Property Damage Claim Assistance

[Monica_Amtower]

Hello,

I need assistance with filing a property damage claim. My car was hit by a Verizon work truck while parked, and the driver did not stop. I have  camera footage from local business’ on the street from the day of the incident. I am having no luck via the phone. Please help me with next steps or with a contact/department who can assist 

[LawrenceC]

Hi Monica_Amtower,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

[Ariweintraub]

Hi Lawrence,

Can you please help me with a property damage claim?

How do we go about with filing one?

[LawrenceC]

Hi Ariweintraub,

Not all issues can be escalated.  Please post a description of the issue you are having.

[Ariweintraub]

Hi there,

How do i go about with filing a property damage claim agaisnt?