Why is is every time I call Verizon about a problem I'm experiencing, I will have another Verizon service interrupted or discontinued and I will have to call yet again, go through their system until I can speak to a representative who then says, "I don't know why this service was interrupted. It will be on again in 4 hours"?!! I suggest the previous employee is sabotaging the customer because they are unhappy in their job and don't want to deal with complaints. When I call, I am cordial and not abusive, but this happens almost every single time I call Verizon. It can't only be happening to me. Anybody else?
Sorry to hear about this. I assure you no Verizon employee would intentionally disrupt any of your services.
If you can be more specific as to the issue you're having, I can try and get you some help.
You can also post questions in the related board on the forums, and I'm sure someone can answer them for you.
Thanks!
Doug
Start a new topic or ask questions in the open forum.
