Samsung Chromebook Reward

[LadyElaine]

I tried several times to redeem the reward that I earned by signing up for a Fios triple play and making payments.  I have not been able to redeem the reward. 

[kh-gary]

Hi LadyElaine,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.