A support cable is connected from a verizon pole to a tree in my backyard. THe tree is dead and I need to take the tree down before there is any harm to people or property. I've called verizon 3 times already and the people being sent are not the right folks to help. They keep saying that an engineer needs to review and move the cable or agree to take the cable down. THis needs to be addressed immediately so that the tree falling does not harm anyone. Please attend to this immediately.
Hi @Harishio
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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