Utility box cover

[Joeschmoe1]

I have an underground service box at the edge of my property that has a cover that keeps coming off  causing a dangerous situation for the kids. How do we go about getting Verizon to fix it?

[kh-gary]

Hi Joeschmoe,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.