So I was advised by a very good customer service employee, Eileen, about this program and sent me the link to it. I filled out the form and tried to upload my proof of employment and got a message saying to pick which type of photo is was but did not give me a pick list or any way to pick jpeg. I tried to find a contact number but was unable to, I found this ironic that a company that started with strictly phone service won’t provide a phone contact number, I was only able to find this forum. Looking through the original forum on this topic I noticed the problems go back to 2017, so much for being proactive in fixing problems. Anyway, if someone can contact me and help me out I would appreciate it.
Hi Yeti7215,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
