Hi yesterday 2/24/23 I should have been able to redeem my $100 verizon gift card but I couldn’t so I contacted support and got the runaround and different answers from all 8 people I talked to. Some saying to pay my bill that isn’t due yet and it’ll let me redeem others saying I have to wait 24 hours for it to process on your servers. It’s been over 24 hours now, nobody could help me yesterday and today the tile is no longer in my home offers and I never received an email with my $100 verizon gift card
Hi ThatKid,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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