I have the same issue. Using Office Professional Plus 2010 in a Windows 7 (64 bit) environment. I am unable to send emails using Outlook. Outlook does log onto the server.
Bill
Is the following a legit email from Verizon? I received two notifications and neither one of them was addressed to any of my valid accounts...Just want to make sure prior to seleting the links and being spoofed or spammed. Thanks
Dear Verizon Internet Customer,
At Verizon, we continue our efforts to enhance your online experience as well as ensure ongoing security for our Internet customers. As a result, Verizon Online has modified the way email is handled when sent or received through an email application other than MyVerizon.
If you only use MyVerizon to access your email account, no action is required and you may disregard this email. If you do, however, use other applications to access your Verizon email, such as Outlook Express®, you will need to modify your email settings to take advantage of enhanced security we now offer.
In order to make these modifications, please ...://verizon.com/emailsettings visit for information about the email settings you need to update. Additional information may also be available by going to our online forum at ...://forums.verzon.com/.
Thanks for being a valued Verizon Online customer and we encourage you to act now to ensure your email account has the proper settings on a going-forward basis.
Sincerely,
Verizon Online
I will just add that I received this suspect e-mail but my wife (another e-mail on the same account) did not. That adds to the suspect nature of the e-mail. So the question is what is Verizon recommending its users should do with what looks like a very slick phishing e-mail?
My question was posted after I ignored the links in the e-mail and went to support pages on verizon.net itself and could find nothing new about how to set up my e-mail account settings for Apple Mail....
jse56
Yes it is a legitimate email from Verizon. I have received it on one of my Verizon email addresses and not yet on two others.
What Verizon is doing is basically announcing the implementation of SSL for their email. Up until recently Verizon did not offer SSL support, which provides greater security for your email transmissions.
Here is a link to the Verizon web page describing the settings:
I switched to SSL on my Verizon email accounts many months ago, works fine. They are now just trying to get more users to switch. At some point in the future they may require the use of SSL, I have no idea if or when.
__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248
I tried changing my settings in outlook to what the instructions stated: incoming server 995 and outgoing server 465, and then I checked the box saying use SSL encrypted. Then I sent a test connection email and the connection would not go through.
I put my settings back to what they were: incoming server 119 and outgoing server 25, and I unchecked the box. Then the email test worked.
Any idea why the new setup will not work? I am not messing up my settings again unless I cannot access email at all.
@Suzanne7777 wrote:I tried changing my settings in outlook to what the instructions stated: incoming server 995 and outgoing server 465, and then I checked the box saying use SSL encrypted. Then I sent a test connection email and the connection would not go through.
I put my settings back to what they were: incoming server 119 and outgoing server 25, and I unchecked the box. Then the email test worked.
Any idea why the new setup will not work? I am not messing up my settings again unless I cannot access email at all.
What error message did you get? What servers?
__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248
I have the same issue. I use Outlook (full feature, not Express) and when I make the changes (995/465/SSL), I also cannot send a test email. I receive the following error message:
Send test e-mail message: The operation timed out waiting for a response from the (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
When I change back to 110/25/No SSL a test message is quickly sent. I tried multiple times with the same result.
If I change back to 110/25/and check SSL, I cannot even log into the incoming server (first test).
I have a "verizon.net" email address (i.e., not third party)...supposedly I am not supposed to need to make these changes, but I am having issues with other people receiving my emails and, occasionally, with my sending them. In the former case, the emails appear to have been sent successfully, but many recipients report they never received them.
Please see this link for further help with Avast
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=458
Alex_VZ: Please confirm what I'm seeing: If I use AVAST, the Avast Mail Sield settings should be set like the new Verizon email - 995 and 465 and SSL, but the Outlook Express settings should go back to the prior 587 and 110 and NOT SSL.
Is that correct?
If that is correct, is it because Avast is communicating with the Vz email server and then passing the emails to and from my Outlook Express? In other words, my Outlook Express is NOT communicating directly with the Vz email server?
Please explain, as I had complained in other forums about the lack of SSL between me and the Vz email server and was very happy to get the new email suggesting the new SSL link.
Thanks.
hey alex turn off attachments you won't need that {word filter avoidance} you call anti virus
{please keep your posts courteous} with american name NICE TRY
To setup Eudora with the new SSL stuff:
Launch Eudora and navigate to Tools -> Personalities.
Right-click on your persona with the Verizon account and left-click on Properties.
In the Generic Properties tab, set "Secure Sockets when Sending" to "Required, Alternate Port".
In the Incoming Mail tab, set "Secure Sockets when Receiving" to "Required, Alternate Port".
By using 'Required, Alternate Port', you are forcing Eudora to use SSL on SMTP port 465 and POP port 995.
This same technique is also how to set up Eudora to send and receive on Gmail accounts.
That should do it.
I have tried this out on Eudora versions 6.2 and 7.1.
Version 6.x will say something about a bad SSL certificate. Accept it and Eudora will be happy.
Thanks qrk, your Eudora instructions did work, for awhile. However, this morning I could send but not receive, so I changed the "secure sockets when receiving" to never, and now I can receive mail again. At least for now! I had to make a similar change in Thunderbird, which I use for a different verizon email address.
Note that incoming works when I actually click on the icon to receive. It does NOT work when Eudora automatically checks for new mail at 5 minute intervals - then I get a "timed out" message. So, I have to manually check for new messages. This has been happening for several days.
Verizon is having trouble with the email servers this morning, you should leave the (SSL) settings alone, if they worked before then they are correct - its a VZ issue not a client issue
I would love to leave them alone, but I would also like to receive my emails. Thanks.
I made the same changes -- all per Verizon's instructions -- and, during the test of account settings, the login was successful but the second step, sending test message, failed. The error message said the connection was interrupted. I've tried it again and get the same result and same error message.
I changed my settings back to the previous ones, which have worked for a year, and now I can't send mail because the error message says outgoing mail from my IP address is "currently blocked".
(Thanks for wasting my day, Verizon.)
I have the same issue. Using Office Professional Plus 2010 in a Windows 7 (64 bit) environment. I am unable to send emails using Outlook. Outlook does log onto the server.
Bill
Solved this problem by selecting "type" of encryption in Internet E-mail Settings ->More Settings->Advanced tab. Underneath Outgoing server SMTP port setting is yet another setting: Use the following type of encrypted connection: This has 4 settings: None, SSL, TLS, and Auto. Auto DID NOT work, but SSL did.
I found the answer by searching thru support. I had to sign in to access my email account online then I clicked on the support tab and it took me to a page called "My Support Dashboard". From there I found a link to setup email and that let to another page where you could select Apple Mail setup. It gives a 10 step process with all the basic information but eventually it gives the ports as 465 and 995 and how to set up. Maybe you already have this since your original post on the 14th. I just got this email from Verizon today and it seemed to be a bit vague and not addressed to me so I went on line and logged in to make sure. Anyway after I made the changes all worked well. Depending on which version of Mac OS you are using you may have to look around a bit in the account preference window to find all the places to make the changes.
Dave
Mac user and proud of it
I also got this email from Verizon about the incoming and outgoing server numbers changing, even though my email is working normally. I set the numbers to 995 and 465 as the instructions said and enabled SSL on the outgoing server only and tested the connection and it failed with a recieve error. Then I noticed that there is a check box to enable SSL on the incoming side, retested and it send and recieves normally.
it would be really nice if Verizon would clarify these things before they send them out to avoid confusion. Luckily I am a computer tech and figured this out pretty quickly and didn't have to call theoir support.
Is anyone using Outlook Windows Live as their client e-mail interface? I made the changes required in the message but can not sent any messages from the client?
verizon is a joke anyone can clearly see that india has no clue what they are doing. i mean come on verizon's so called
"spam team" been working on controling spam for like 7 years and still can't get it right.
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