Update: Received an email in Windows Live, through Verizon webmail - yay! ten Checked webmail itself - inbox totally wiped out. Called customer support, explained that I was now able to receive emails, and asked what happened to my inbox. CS representative then repeated - five times - that he understood I was not able to check my email. Each time I corrected him, told him I was now able to check mail, and had in fact received a few messages; issue was that previous contents of my inbox and folders were gone. Eventually got out of him that inbox would be restored at some point. THEN was told that I was not the only one experiencing this problem; thousands of customers could not check their email. Explained to the operator that I was, in fact, calling on behalf of those thousands of customers, who'd received no real information since 9 a.m. this morning. (Cut my losses and stopped trying to convince him that I was now able to check my email). Am holding out hope that boxes and folders will be restored. (tho' no hope at all for CS rep who could not understand English).
