I have been having problems redeeming a gift card from an offer and every time I try clicking on the tile to redeem, it says that the rewards website is currently unavailable. I have spoken with customer service and i haven’t gotten any solution. What is going on?
Hi Alexas,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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