I signed up for a $50 rewards as soon as I started service. Immediately enrolled in autopay. Next thing I know, Verizon app says my reward is on-hold due to a past-due balance which has NEVER BEEN TRUE as NO payment has ever been made late (see autopay enrollment above). Status then changed to cancelled since I became ineligible due to past-due balance timing. Surfing this message board this appears to be a standard and recurring Verizon scam. Honestly, Verizon should just not advertise it since it is false advertising and a scam. Will definitely encourage all my friends and family to stay away from Verizon. If there is a scam at this small level, I’d assume it is systemic. At least I know Verizon scams their customers now. Will be changing service providers.
Hi Snowbear1,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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