Verizon's spam filter not working properly

W3BNR
Enthusiast - Level 2

I have a domain,  e.staples.com  which I specified to allow ALL e-mail through the Verizon spam filter.

Some are still getting placed in the spam mailbox.   If I  decide that I want ALL e-mail from a certain domain,  it should be delivered, no placed in the spam mailbox even if other detection says it's spam.  C'mon Verizon - rewrite you spam filtering software if necessary.

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somegirl
Champion - Level 3

Check to make sure that the messages are not also appearing in your inbox. When the Spam Detector catches a message that is allowed by the Safe Senders list, it puts a copy in both folders.

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