Verizon sells me 75/75 internet and then 3 days later sells 100/100 for the same price....

aec4444
Newbie

I set up services in July and so did a colleague of mine at work.  He did it later in the month than I did.  He was offered 100/100 for the same price I was offered 75/75 for.  When I called, not only would Verizon not change it, they basically said I was lying.   They said I could upgrade for 10 more a month.  Of course they did!!

Why does Verizon think people do not talk?  Why do they make things as difficult as possible?

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dmoseder
Newbie

Samething just happened to me.  Agents pretended to have no idea.  Call after call.  Even posted on here and they have not been helpful.

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