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Thank you for sharing your work around. I hope Verizon doesn't think this is a solution and thinks we all should contort ourselves needlessly. I'm buying their service. I suppose I can decide their service isn't worth buying, but it's part of my bundle. So, I'm paying for it period. Verizon really has no excuse for not developing the best product available or for not delivering what its customers are saying, quite vocally, what they want and need.
It just started and I do not like it. It is annoying . Ask me a security question every few weeks, but if I want to remain signed in, I should have that capability. Did you ever think of asking your customers what they would like? Why don't you spend the effort on Spam that keeps coming. How many email addressess do I have to block?
Completely agree with the above post......we used to be able to stay logged in for 2 weeks.......what happened?? Did Verizon in their infinate wisdom decide to hire a new IT guy who does not have a clue about customer programming or convenience?? IF anyone has a workaround on how to get around the constant logging in.......I would greatly appreciate your telling the rest of ushow to do it. Thanks.
This discriminates against we who are handicapped! No waning, no explanation, just making our email inaccessible. Please fix this ASAP! Dangerous not being able to communicate with our doctors.
What a pain, having to sign in each time accessing e-mail!
Please restore the old login process which allowed the login to stay current for more than one week. It is very inefficient to have to login each time I open Internet Explorer.
Why is this never addressed? I've never seen a solution or explanation from Verizon.
I hate to have to log in every time. Will change services if thids isn't restored to the old, easy way.
Hello,
I have this same issue always. It always logs me out after a short time even after I check the "Keep me signed in" box.
Was this problem ever resolved?
Thanks,
Tony
No Tony, It has never been resolved. It is still happening on a daily basis the only way I can get around it is if I keep the window minimized all day so I don't have to keep signing in constantly thruout the day. This issue sucks, when they say to put your password in it comes up under the name you originally put it in, but verizon cell service account comes up which I do not have, then jumps to verizon residential in bold red. In my area New Jersey, it is and has been the same problem never fixed! The system signs you out after a while and you constantly have to sign in all over again!
Yes, Verizon just started needing to log in every time for e-mails. What's up with that?? What a pain. Annoying.......Hope management reads these blogs.
May I ask, why do I kep a pop up telling me my session has expired?? And then I have to sign in again, even if I just checked an hour before. Has anyone come up with a solution yet? Thanks
Problem: car no longer starts. Obvious solution: fix the engine so it starts. Verizon's solution: remove the engine! TERRIBLE THOUGHT PROCESS ON THE PART OF VERIZON!!! If there is some security problem with staying logged in for 2 weeks, fix THAT problem; don't remove the feature!
Some people have suggested using an email client, and I do. I find web-based email web pages in general to be HORRIBLY user-unfriendly, and not just Verizon's. However, I access my email with multiple computers, and it can cause email sync problems if each computer has an email client.
I just hope they use this experience as a lesson that customers DO get angry and upset when good features no longer work, and many of them WILL switch to another provider if they get angry enough. Unfortunately, when companies get too big, as Verizon has, their customer service quality goes down, and they don't care anymore.
Interesting. When I went to email today, there was a message...
There is a problem with the "keep me signed in functionality"
HMMMM!
Does anyone have recommendations/info on SECURE, FREE e-mail programs since the Verizon web mail has become so frustrating with the logon issues?
I've used Outlook Express before(free?), I've downloaded Thunderbird but haven't set it up yet.
Thanks for your input!!
@MsSusan wrote:Does anyone have recommendations/info on SECURE, FREE e-mail programs since the Verizon web mail has become so frustrating with the logon issues?
I've used Outlook Express before(free?), I've downloaded Thunderbird but haven't set it up yet.
Thanks for your input!!
Thunderbird is good. Microsoft's successor to Outlook express is Microsoft Live Mail, available free as part of Microsoft essentials.
Many people are asking why Verizon doesn't go back to the previous "log in; stay logged in", but instead makes us log in every few minutes.
The answer is that they do not give a flying fig what we, the customers want. If they can save a few minutes for their other sales pitches, it's to their advantage, not to ours,
How come Google email can stay logged in, as well as Yahoo?
Something wicked this way comes.
I already ditched Verizon cable years ago. What incentive do I have to continue their email?
Yes, the only reason not to QUIT verizon is the hardship, expense and inconvenience of changing email address. That is all!
I wrote several long, constructive messages here, fully covering the issues of verizon's poor ethics, atrocious technical performance, and complete solutions to these problems. In a past entry, I already pointed out it is almost shocking beyond belief that verizon spent the money for a fiber optic infrastructure and then goes out of its way to have absolutely NO customer service or technical support sufficient to even get their own applications software up to the routine performance levels of the FREE services online. All we want, collectively, as PAYING customers, is the same capacity for login functionality that is currently available from hotmail, yahoo, comcast, etc.. This kind of tech support behind a fiber-optic infrastructure is like giving car keys to a cave man. Perhaps verizon does not want to operate an email service, and WANTS all customers to use someplace else. If they deliberately ruin the function of their email, without formal termination or removal of email services, then they can SAY they have what every competitor has, WITHOUT REALLY providing the service to their PAYING customers. They BITE the hands that feed them, while PRETENDING to provide a service -they don't- on a level that's reasonable and routine for the competitors.
Dear Moderators, PLEASE forward ALL contents & messages of this entire thread to someone at verizon who has DECISION-MAKING DISCRETION, CAPACITY and AUTHORITY.!!!!!!!!!! Thank you. RISE TO THE OCCASION.
I would like to sign in everytime I want to get into my E-Mails!! Do not not want to be blocked out, just because my computer is in another state other than where I orriginally pay the bill in Huntingdon Vally,PA 19006
@cmw wrote:It just started and I do not like it. It is annoying . Ask me a security question every few weeks, but if I want to remain signed in, I should have that capability. Did you ever think of asking your customers what they would like? Why don't you spend the effort on Spam that keeps coming. How many email addressess do I have to block?
I am really getting with signing in every time I get into my e-mail!!! When we first started with Verizon it was only about every two weeks. Please change this every time. Thank you.
How long must I suffer with this? India told me two days. How soon?
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