WHen I try to redeem my $50 dollar Visa Card I get a apache error when I click on the link

[PeterP44]

When I click on the reed now link for the $50 visa card I was promised I get a 

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Or a 

500 error

I have no way to request the $50 gift card and I have been trying for 2 weeks now 😞

[LawrenceC]

Hi PeterP44,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.