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Why can't I upgrade to Quantum?

Dcreelma
Enthusiast - Level 1
‎10-08-2014 03:09 PM
I'm looking to increase the number of shows I can DVR at once. Called support but told I couldn't upgrade to the new Quantum but they didn't know why. What are the requirements to upgrade? Why can't I upgrade? The two show limit is getting old.
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Telcoguru
Master - Level 1
‎10-08-2014 08:23 PM

The only reason I could think of that you are not Quantum eligible is if you are serviced on a VDSL ONT.

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Telcoguru
Master - Level 1
‎10-08-2014 08:23 PM

The only reason I could think of that you are not Quantum eligible is if you are serviced on a VDSL ONT.

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