Why does Verizon send out the silly Port change message?

angryemailer
Enthusiast - Level 2

I have checked with the Verizon techs and they say in most or many cases there is NO NEED to change ports for ingoing and outgoing. Indeed, if the system is working OK you should NOT change ports because that could mess up your system. This is the second time Verizon sent me this request to change ports. They need to MODIFY THIS EMAIL so people don't do the wrong thing. Horrible service. Fix this, Verizon.

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17 Replies
pam210
Newbie

I agree!! What a waste of my time.

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pam210
Newbie

However, do we need to change the server names?

I.e., incoming to pop.verizon.net  and

outgoing to smtp.verizon.net?

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angryemailer
Enthusiast - Level 2

I changed NOTHING and it still works just fine.

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tns2
Community Leader
Community Leader

@angryemailer wrote:

I changed NOTHING and it still works just fine.



For now.  Of course the old settings still work right now, but they really intend to shut down at least some of the old urls and ports at sometime in the future.

Kevwah
Newbie

I highly recommend not changing the settings.  I did and now I can't send e-mail even after changing the servers back.

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lilhighway
Enthusiast - Level 3

verizon claims it's in effort to reduce spam email lol is that silly or what.

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Justin46
Legend

@lilhighway wrote:

verizon claims it's in effort to reduce spam email lol is that silly or what.


I would like to see that statement, can you please provide a link? Thanks....

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

lilhighway
Enthusiast - Level 3

justin

common sense tells the story why else would they make these changes?second of all we know for a fact verizon tries to control inbound and outbound email traffic called "industry standard"funny that aol,windows do not use this standard.and what is the purpose of monitoring outbound email traffic. when verizon claims the spammer only uses a domain once then changes it.justin why does verizon control email traffic?

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somegirl
Champion - Level 2

@lilhighway wrote:

justin

common sense tells the story why else would they make these changes?second of all we know for a fact verizon tries to control inbound and outbound email traffic called "industry standard"funny that aol,windows do not use this standard.and what is the purpose of monitoring outbound email traffic. when verizon claims the spammer only uses a domain once then changes it.justin why does verizon control email traffic?


You still seem to be under the mistaken impression that Justin is a Verizon employee. Only Verizon knows why Verizon does what they do. Anyone outside of Verizon is only guessing.

And since you are making an assumption, you are claiming it is to reduce spam, not Verizon. Don't state your own opinion as a declaration from Verizon. (Unless, of course, you actually work for Verizon and have insider information. In which case, you should identify as such and comport yourself in a more civilized manner.)

lilhighway
Enthusiast - Level 3

justin

real simple question why does verizon monitor inbound and outbound email traffic?

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lilhighway
Enthusiast - Level 3

The 'From' address in the message includes @verizon.net. Why can't you stop spam that comes from verizon.net accounts? While Verizon continues to take steps to ensure our customers are not the originators of unsolicited email, the "From" address can be misleading. Many people who send unsolicited email forge their "From" address, making the message appear to have come from a Verizon address when it actually came from another ISP. The only way to accurately identify the origin of the message is to check the email header information and trace the path of the e-mail back to its origin.

 

verizon cannot even answer this simple question lol

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lilhighway
Enthusiast - Level 3
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somegirl
Champion - Level 2

@lilhighway wrote:

http://www22.verizon.com/Support/Residential/internet/highspeed/general+support/top+questions/questi...

have a look somegirl and justin


That announcement is very old, and is not related to the current server/port changes Verizon is implementing. Close, but no cigar.

lilhighway
Enthusiast - Level 3

Your Attention Needed: Re-configure Your Email Settings to Send Email

If you are having trouble sending or receiving email using your email software (Windows Vista Mail, Outlook, or Outlook Express), you might try switching your outbound port to 465.

Most common email viruses are sent using port 25 to infect computers. Often times the user never knows their computer has been infected. In order to protect our customers, Verizon has turned off the ability to send email using port 25 for all users other than those using a @verizon.net email address.

If you want immediate step-by-step instructions, visit change my port settings to 465 now.

What is outbound port 25 blocking?

Outbound port 25 blocking is a network configuration change that will prevent computers on the Verizon network from connecting to servers outside of our network. Servers outside the Verizon network use a method commonly employed to send unauthenticated, unsolicited e-mail or “spam”.

Why is Verizon blocking outbound port 25?

The majority of spam (unsolicited email) on the Internet is caused by malicious software viruses that take control of infected computers. These viruses direct the infected machines to send email through port 25. Verizon takes spam very seriously. Verizon blocks outgoing connections on port 25 to prevent infected computers from being used by spammers to send unsolicited email. Outbound port 25 blocking is a standard industry method to control spam.

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lilhighway
Enthusiast - Level 3

Mail server settings

  • Incoming mail server (POP3😞 pop.verizon.net
  • Incoming Server Port Numbers: 995
  • Outgoing mail server (SMTP😞 smtp.verizon.net
  • Outgoing Server Port Numbers: 465  Why is this important?
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PJL
Master - Level 3

@lilhighway wrote:

Mail server settings

  • Incoming mail server (POP3😞 pop.verizon.net
  • Incoming Server Port Numbers: 995
  • Outgoing mail server (SMTP😞 smtp.verizon.net
  • Outgoing Server Port Numbers: 465  Why is this important?

The outgoing port change is important because if the change is not made you won't be able to connect to the outbound server and send any email.

The Verizon notification is, therefore, not "silly" in my opinion, but important.

kmifflin
Newbie

Port 465 is the port for outgoing messages to use SSL (Single Socket Layering and would be important for the outgoing mail to be sent securely.

Not silly at all. some emai clients don't support this port, and would need to use port 587 instead

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