I made arrangements last week to have Fios installed on Oct 17. The installation time agreed to was 10 to noon. I am constantly getting messages asking me to confirm 1 to 3 pm. I called this past Monday and spent forever getting to a real person and that person confirmed the install time as 10 to noon. This morning I have a text message asking me to KEEP an appointment at 1 to 3. What's going on? And is this what I should expect from Verizon going forward
Hi stinkymomma,
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