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migration to aol

LMDiago
Newbie
‎03-30-2017 07:39 AM

I am becoming concerned.  My friends have told me I must migrate my email account to aol but I have not seen an email advising me to do so.  I have tried calling customer service but am unable to get beyond the computer voice.  How do I migrate before I lose my account?  I have important family emails saved and would hate to lose them.

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Beertap1
Enthusiast - Level 1
‎03-30-2017 07:55 AM

I live in Maryland, and my wife and I were notified by email that we had to migrate to AOL email. We have completed that task and are up and running fine. I mentioned this change to a co-worker that has Verizon email and he said he has not been notified. I live in Laurel MD, and he lives in Ellicott City MD (about 15 miles distance). When we converted, all files and emails were migrated without incidence. We also have the option to keep the Verizon email address (which we did). We have had no problems with it, and I like it over the old Verizon email program.

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Beertap1
Enthusiast - Level 1
‎03-30-2017 07:55 AM

I live in Maryland, and my wife and I were notified by email that we had to migrate to AOL email. We have completed that task and are up and running fine. I mentioned this change to a co-worker that has Verizon email and he said he has not been notified. I live in Laurel MD, and he lives in Ellicott City MD (about 15 miles distance). When we converted, all files and emails were migrated without incidence. We also have the option to keep the Verizon email address (which we did). We have had no problems with it, and I like it over the old Verizon email program.

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LMDiago
Newbie
In response to Beertap1
‎03-30-2017 08:22 AM

Thanks.  I only live about five miles from some of my friends who have migrated to aol so I was really concerned.  Hopefully they are still in the process.  This makes me feel better.

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Lfay
Newbie
In response to Beertap1
‎03-31-2017 04:41 AM

I haven't received any notice/message from Verizon regarding the migration to aol and I am really concerned because I would like to keep it and migrate to AOL Mail.  Does anyone know if I am able to initiate the migration to AOL Mail without a notice from Verizon?  Would the notice be delivered to my regular Verizon email inbox? 

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tns2
Community Leader
Community Leader
In response to Lfay
‎03-31-2017 04:52 AM

Initiate it when they are not ready, No.  But if you go to webmail and its ready to migrate (independent of receiving an email that is ready), you will be offered the migration options.

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Lfay
Newbie
In response to tns2
‎03-31-2017 05:51 AM

Thank you very much.  I would just dread missing out on the option to migrate my Verizon.net email address to AOL Mail and losing all my years of contacts and old emails, etc.  I appreciate any additional info anyone else has regarding this topic, I really feel like I missed the boat on this???

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kilowatt
Enthusiast - Level 3
In response to Beertap1
‎04-14-2017 08:05 AM

I live in Fort Washington, MD and have been a Verizon customer since Verizon was Bell Atlantic.  I have NEVER been notified that I must migrate to AOL.  

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tns2
Community Leader
Community Leader
‎03-31-2017 04:01 AM

Note if you use Webmail, it will notify you that you are ready to migrate independently form the email notification.

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AlannaVictoria
Enthusiast - Level 1
‎04-01-2017 06:09 AM

Never received the email about switching to AOL.  Can't find anything on Verizon's website and I'm not receiving my emails. 

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mvarenick
Newbie
‎04-05-2017 11:08 AM

It's now 4/5/17, and I still have not received any notification of Verizon switching email service to AOL, and never received my personal link to make the switch. Should I be worried???  

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weincsw
Enthusiast - Level 3
In response to mvarenick
‎04-05-2017 11:41 AM

Everyone should be patient.  You will eventually get your email and webmail notices. However, I think Verizon should have known that people would start getting concerned as this process dragged on.  They should have sent notices to EVERYONE when this process started letting all know this would take a few months.  I hope they are reading this discussion group.  

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Tina110
Newbie
‎04-06-2017 09:37 AM

I have yet to receive my email about the email changing to aol.  I have tried to call but the wait is over an hour.  I think you have to make a decision by tomorrow, what do I do????

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tns2
Community Leader
Community Leader
In response to Tina110
‎04-07-2017 05:10 AM
@Tina1 wrote:

I have yet to receive my email about the email changing to aol.  I have tried to call but the wait is over an hour.  I think you have to make a decision by tomorrow, what do I do????

  1. These forums are peer to peer.  Verizon is unlikely to respond.
  2. If you are a Verizon/Yahoo customer you are not migrating at least at this time
  3. They are migrating in waves.  Lots of customers haven't been told to migrate yet.
  4. The emails are more to tell those who are using a mail client app that its time to migrate.  If you are a Webmail customer you will see you a message when you login to email.
  5. If you think you missed an email, and are using an app such as Outlook, gmail, apple mail, thunderbird, etc., just logon to the webmail to check  http://webmail.verizon.com
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MEV2
Newbie
‎04-09-2017 03:02 PM

When will I receive the notification to migrate my Verizon email account to AOL?

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rswpdc
Newbie
‎04-13-2017 05:29 AM

I have yet to receive the email notification about email retirement and migration to AOL.  When will I receive the email?  Should I be worried that I haven't heard anything?

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BeesRgood
Newbie
In response to rswpdc
‎05-06-2017 08:22 AM

Upset that no advance notice was given by Verizon of the "merger" (?) with AOL. I created another e-mail name and now all that is sent to me via my "first-used" e-mail address via Verizon is "hanging" out there in the great unknown. Verizon you are not right. All my contacts: business/social knows the "old" e-mail address. No way I can reach out to all of this newly created AOL address. HELP!

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TomH121
Community Leader
Community Leader
‎04-13-2017 08:00 AM

Have you seen this ?

https://www.verizon.com/Support/Residential/email/migrations.htm?CMP=DMC-CVZ_ZZ_ZZ_Z_DO_N_X00425

Migration is being done by Areas.

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Veteran68
Newbie
‎04-16-2017 10:36 AM

I have not seen anything about this, I wish to migrate to AOL , I cannot lose my address

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felin1
Newbie
‎04-17-2017 07:46 AM

As of 4-17-17 I have still not been sent a message or email asking me to move my email address to AOL. I know the time is approaching when Verizon will no longer provide email service. I dont know what to do to preserve my email address. Any info would be helpful.

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tns2
Community Leader
Community Leader
In response to felin1
‎04-17-2017 09:02 AM

They are doing things in waves.  Probably over several months.  And note that at least at this time NO migration of Yahoo/Verizon email accounts to AOL.

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misterb
Newbie
‎04-17-2017 12:03 PM

As of April 17 I have not received notification on my email account or sub accounts about migrating to AOL. No message appears when I log into my Verizon.net email either.  Should I be concerned that I slipped through the cracks? When should I receive notification by?

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