outlook express email

[dragonlady]

In the last few days I have been able to receive emails but I cannot send emails. My outgoing port says 587 and the incoming port is 110. I have not made any changes. Not sure what the problem is. I know very little about computers so talk to me so I can understand....:) 

Thank you

[tns2]

You have been asked to change ports for several years and to change address for well over a year.

See http://www.verizon.com/emailsettings

• Incoming mail server (POP3): pop.verizon.net
• Incoming Server Port Numbers: 995
• Outgoing mail server (SMTP): smtp.verizon.net
• Outgoing Server Port Numbers: 465 
• Make sure SSL encryption is enabled for the incoming and outgoing mail server.

Also password must be in plain text.  No apop (authenticated pop) or other encyption.

[dragonlady]

When I changed the 110 to 995 it went back to 25

[dragonlady]

I might be in the wrong forum

[tns2]

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@dragonlady wrote:

When I changed the 110 to 995 it went back to 25

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Make sure to click SSL first.  995 should then show up as default.

Are you perhaps a Yahoo email user?  The yahoo/verizon use different servers.  They support these ports or some others for debuging

For Yahoo see

http://help.yahoo.com/l/us/verizon/mail/ymail/basics/mail-12859445.html

[dragonlady · Accepted solution]

It worked, thank you very much. I think the problem was that I didn't have the SSL'S clicked on. Now I can enjoy the football game today.....

[dragonlady]

I now have another problem. when I receive mail it doesn't show up in my inbox. I have to click on send/receive to see if I have any mail. Hopefully this is just a minor problem.

[LawrenceC]

Please refer to this thread to see if it resolves your issue:

http://forums.verizon.com/t5/Verizon-net-Email/Email-Account-Password-Lockout/m-p/744863