In the past, when I checked the "keep me signed in for two weeks" box, It was possible to forego the signing in every time I wanted to view my email account. Lately however, this is ignored and I must log in with my email name and password every time I go to the home page. This doesn't happen in Google Chrome or AOL. It's a minor thing, but still annoying. Anyone else have this problem?
I also have this problem as I did last summer too! Don't expect VZ to correct the problem as mine was just fixed a few days ago "permanently"!!
It has been at least two weeks since the "keep me signed in for two weeks" box has worked. This is very annoying. It already takes too long to get to my e-mails due to the other screens that pop-up. How can I elliminate that process and go directly to my e-mails.
We have had this problem forever, along with the ever changing MyVerizon Home Page. We can tell when our login is going to fail based upon what user name it greets on the top right-hand side of the page. I continue to post how many logins we can have per day and VZ employees continue to spew the company lie that this is for our protection. The VZ line is that the logouts are to prevent someone else from accessing your account and changing settings. Now we all know how often family members get in and purposely change settings. Perhaps VZ should employ some engineers and programmers who can fix the problem that VZ claims isn't a problem.
@bubbabubba wrote:We have had this problem forever ... I continue to post how many logins we can have per day and VZ employees continue to spew the company lie that this is for our protection ... Perhaps VZ should employ some engineers and programmers who can fix the problem that VZ claims isn't a problem.
I agree. This is clearly a CWA plot designed to provide you with the maximum in annoyance.
What, only CWA employees know how to fix it? If so, why are there all of these problems?
keep me signed in for two weeks
Yes, I'm having this problem. Sometimes it feels like 2 weeks and sometimes it's only a couple of days. Last prior log in was Sunday May 20 and had to log in today May 24. The excuse of protection from family members changing setting sounds bogus. No one uses or has password access to my PC so I don't need extra protection from family members. At the least they could include a setting that asks if anyone has access to the PC.
The darn thing says two weeks, so it should last two weeks. Not 2 or 4 days. I'd prefer a month at least.
Signed in last week and twice today...
and yes that box is checked
I have had this problem since 3 months. A Verizon Agent told me today that you get locked out when you leave the Verizon Website for 10 minutes (for security reasons). When I asked him if this was a new procedure, he said it has been in effect for years. Then, how come everything worked fine until 3 months ago, and why the box "keep me checked in for two weeks?"
It is very annoying. I also have an issue with my I Phone and home computer requiring emails to be deleted on each. As you say little things but a headache other providers do not give their customers
why does verizon time me out of my email every 10 min and I have to sign back in?
They work on the page almost every day and that is why we keep losing our 2 week sign in. Will they ever get it right, probably not.
@topdog wrote:They work on the page almost every day and that is why we keep losing our 2 week sign in. Will they ever get it right, probably not.
I use the two week signin and never lose it until the full two weeks is up, so I do not agree with the above statement, at least the part about Verizon working on the pages and that being the reason you lose the two week signin.
I believe the issue you and most others experience with the two week signin not working is that you are deleting your browser cookies at some point, such as every time you shut your browser down. Verizon's websites, like nearly all other websites, use cookies to preserve information about you across logins. In Verizon's case there are lots of cookies put on your computer, but the key one is VOLRememberMe. When you log in and choose the two week option that cookie is created with an expiration date of exactly two weeks in the future.
You can easily fix the two week login issue by not deleting cookies, or at least not deleting Verizon cookies. If you really want to delete cookies, then you may want to install some browser add-on or other program that will allow you to control which cookies are kept, and which are deleted. I use Firefox as my browser and use an add-on called selectivecookiedelete to "whitelist" cookies from certain sites so they are preserved even though it is set to remove cookies when I shut Firefox down.
The two week login actually works. I hope this helps.
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Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248
Justin,
I on the other hand find the two week signon going away a lot. Sometimes even when jumping between pages of verizon, and particularly when jumping from the forums to the mail and trying to go back. Never leaving the browser.
I currently have been running for several weeks (since the olympics which hated losing cookies) without my usual option set to delete browsing history on exit (Internet explorer). I forget if you said you used Firefox, Chrome, or some other browser. I am stuck using IE because a couple of sites I need have activex that works, and java that is all screwed up.
@tns wrote:Justin,
I on the other hand find the two week signon going away a lot. Sometimes even when jumping between pages of verizon, and particularly when jumping from the forums to the mail and trying to go back. Never leaving the browser.
I currently have been running for several weeks (since the olympics which hated losing cookies) without my usual option set to delete browsing history on exit (Internet explorer). I forget if you said you used Firefox, Chrome, or some other browser. I am stuck using IE because a couple of sites I need have activex that works, and java that is all screwed up.
I am using Firefox, although I have also used Google Chrome and IE without issues.
I wish I had an explanation for what you are seeing, but I don't. I certainly do not experience what you do, I can go from the forums to email and back just fine any time I want without being required to log in again, with or without the two-week login set. I just have to believe it somehow has to do with cookie handling in (your?) IE, some setting you have or maybe some add-on you are using, but I don't know what it might be. Are you by chance using InPrivate browsing?
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Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248
use a third party email client like windows mail,windows live,2013 outlook express
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