verizon yahoo outgoing email server down?

mphixson
Enthusiast - Level 2

two days now, can't send email.  exact message from outlook is: 
Task - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

have had the same DSL for 9 years..

occurs on outlook 2010 under win7 x64 ultimate, outlook 2007 under vista x64 ultimate, outlook 2007 under vista premium, and outlook 2003 under XP64, (all different computers).

outgoing server name has not changed on my end 'outgoing.yahoo.verizon.net'.

is the outgoing email server down?

ping shows timeout  to 98.139.211.191  smtp.vzn.mail.fy4.b.yahoo.com  (25% loss of packets)

1 Solution
rentatechllc
Enthusiast - Level 1
Change port to 587 and give it a shot..

View solution in original post

31 Replies
rentatechllc
Enthusiast - Level 1
Change port to 587 and give it a shot..
mphixson
Enthusiast - Level 2
thank you! that worked!
Trex131-PHI
Enthusiast - Level 2

I just wanted to take a moment & also thank you!! Man Happy I had the same two day stoppage of the outgoing server & changing the port seemed to work.

Trex131-PHI
Enthusiast - Level 2

Actually the test Account Settings went through with two green checkmarks once, now it seems to not be working again on port 587 or port 25.

Can you verify that your problem is still fixed.

BBeach
Newbie

I can't send email either with either port setting....    What up FiOS?

0 Likes
Reply
PCBear25
Newbie

I thought something had changed when I upgraded to Outlook 2007 & 2010.  On neither can I send out email.

Any ideas???

0 Likes
Reply
JTSchuck1
Enthusiast - Level 1

I also have been unable to use SMTP (Mac Mail) for 3 days now.  Have tried ports 25,465, 587.  Unable to reach SMTP through port trace for these 3 ports.  Anyone know if there is a server issue on the Verizon end.  Have been using this Mac Mail config for years with no issues.

0 Likes
Reply
ggrr8t1
Enthusiast - Level 2

No longer working for me either???

0 Likes
Reply
Hubrisnxs
Legend
0 Likes
Reply
LCH2
Enthusiast - Level 1

Is there a server down?  I haven't been able to send an email from my @verizon.net account for two days.  This seems to happen every 6 months, but never has lasted this long.  Customer service was of no help except to waste my time for well over an hour.  I have changed the port from 25 to 587 and then back again.  587 didn't work.  Have tried on line chat who got someone to call me only to have them connect me with a Verizon recording asking for my phone number!!!! 

My outgoing server is outgoing.yahoo.verizon.net.  Come on Verizon, get it straight!!!  If there is a server down, then just post it!

0 Likes
Reply
NYArcher
Newbie

Same here.  Hasn't worked for 3 days now.  I can get a successful port trace for outgoing.verizon.net on port 25 but not for outgoing.yahoo.verizon.net.  I've tried ports 25 & 587.  Tried a port trace on all open ports to outgoing.yahoo.verizon.net and found none!

HELLO VERIZON!!  WHAT"S THE PROBLEM??

0 Likes
Reply
stevennyc
Newbie

cannot send via outgoing yahoo verizon net and get error that smtp cannot be found.  Had  this issue for 4 days now and spent countless hours on the phone with verizon techs who seem clueless.  Level one couldnt help and level 2 called and remoted to my pc and did same as level one.  We disabled security (Did PC cleanups as well. ) and ran through all steps and they blamed it on outlook.   But I showed him that outlook works by using another verizon account I have that sends via outgoing verizon net, so outlook isnt the problem.  So after realising that outlook wasnt the problem he looked for other things to blame it on.  Obviously he was pulling at straws.  After about 90 minutes on the phone he got frustrated and dropped the session and hung up.  No one ever called back.  Worst service possible and still cant send email.  Verizon, I hope you are watching this because I do want a credit and seriously considereing dropping you and going to TWC. 

0 Likes
Reply
spigmu
Newbie

Same here.   On my home network other people can send outgoing email via all interfaces with their other POP accounts.   Count me in among those who have lost the ability to access yahoo.verizon's outgoing servers no matter WHAT fixes I use.   

However, I CAN send email from my set up (MacBookPro, OSX Mail) when I take it elsewhere I send via a NON verizon network.

It is clearly an issue with Verizon's network.  Don't waste your time trying fixes on your end.

It has been over a week.

0 Likes
Reply
spigmu
Newbie

Want to add that changing to port 587 (previous set up was "Use default ports 25,465,587" which worked for years), had no effect.

Take the "Solved" off the thread   :   )   NOT solved.

0 Likes
Reply
anth1
Enthusiast - Level 2

Finally got it working...

Verizon tech wasn't very usefully..... I mentioned to him that switching from port 25 to 587 may impact

the router firewall he said "NO"

I switched my firewall setting on the router from high to low and my outgoing email works now

LCH2
Enthusiast - Level 1

I just changed mine from Medium to Low and now my outgoing.yahoo.verizon.net email can now send.

What do you think this means?  You would think that email would send with medium security---as it has been doing for me for years.

0 Likes
Reply
spigmu
Newbie

Well, changing your Firewall setting to low is a pretty bad solution!   :   )   Why should we have to use the lowest Firewall setting to allow access to port 587?  It makes sense that it works but makes no sense that it's the only way to alleviate the issue.   

My Macs are fine doing it but you'd have to be nuts to put anything less than the medium Firewall default on a Windows computer, unless you don't mind the downtime of constant virus removal.

I'm going to see if I need to port forward the router on 587.   Just changing it on the computer doesn't do the trick.

anth1
Enthusiast - Level 2

I kept my firewall on my PC set to the highest setting but only change the firewall setting on the router...  I guess the firmware of the router never kept up with Verizon 25 to 587 move

spigmu
Newbie

@anth wrote:

I kept my firewall on my PC set to the highest setting but only change the firewall setting on the router...  I guess the firmware of the router never kept up with Verizon 25 to 587 move


OK, got it.   I just want to enable port 587 to pass through.   Going to give that a shot in the router.   It's strange, because, although I'm no IT person, I was under the impression that 587, like 25, was reserved for POP and only closed off in the highest Firewall settings,

Here's what I don't get:   the ONLY router that the server has problems with is on my Verizon DSL line.   When I go on any other network, including some I know have their ports set exactly as mine were, I have no problem.   So I can't see how it has to do with our settings, except naturally that we can lower our security and then it's open.  Why can I easily send email on full blown Firewalls with the highest security on the router as long as it's NOT a Verizon network?

Hmmmm.

anth1
Enthusiast - Level 2

initially when I first got my verizon router... the firewall on the router was completely turned off. so I had to enable it to the highest setting myself. since our router are connected directly to verizon, they may think we don't need any security on it.

0 Likes
Reply