Google Pixel 2 XL says "couldn't load voicemail"

lolombs47
Newbie

Can't load voicemail to listen to it when the caller left a VM.  Error code is 9004. 

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vzw_customer_support
Customer Service Rep

We're sorry to hear about the voicemail trouble, lolombs47. Are you still experiencing the problem? 

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bduncanvzw
Newbie

I also have a Google Pixel 2 XL and get the same problem, yes it is ongoing.

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vzw_customer_support
Customer Service Rep

As a valued customer, your concerns are our concerns too. We're sorry to hear that you're experiencing problems loading voicemail for your Google Pixel 2 XL Smartphone. We apologize for your inconvenience, and we'll do everything we can to get this resolved. How long has this been happening? Have there been any recent changes to your phone? (e.g., software update, new apps downloaded, etc.) How do you access your voicemail? (e.g., Dial *86 or by accessing the Voicemail icon on the phone) -

RobertC_VZW

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