Need to get SIM card back from a traded in device into Fortworth Return center

draga3d
Newbie

Hi, I recently bought a Pixel 6 and traded in my old Pixel 4XL phone. I accidently sent the phone with my Indian SIM card. Is there a way to get it back? I can go to Fortworth location in person if needed. Will they help?

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vzw_customer_support
Community Manager
Community Manager

Oh, no! Sorry to learn your SIM card was still in the phone, draga3d! We know how important that is to have! We do not have a way to get that back to you though. I truly apologize! I'm sure if you contact the Indian carrier they will be able to report it lost to ensure the service is canceled or suspended until you can get a new SIM card from them. -Nikki

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