No Pixel 4 eSIM support

[Nuro]

When will Verizon support Pixel 4 with eSIM?  Seems odd that AT&T, T-Mobile, and Sprint do but the flagship carrier for Pixel doesn't.

[jazzcar]

I'm very dissapointed in the lack of this service. I am switching to ATT due to this problem. Shame...

[vzw_customer_support]

jazzcar, we value your loyalty and we never want to see you go. We can understand wanting to enjoy all additional enhancements your device has to offer. At this time the devices that currently support Dual SIM with an eSIM will be located on number 3 from this link https://vz.to/2C7u333.

Let's review your available options. Can you please let us know what interests you about the Dual SIM? 

SylviaT_VZW

[BigAlCo]

I want to carry one phone and not 2. Why else would I want a dual sim phone? And you have supported the iPhone dual sim since January and now it's a year out with no Android support.

[Jeff651]

I would also like dual sim support on the Pixel 4 as I have a personal phone line with Verizon and a business phone line also with Verizon.  I do not want to carry two phones.  I have always been an Android user and I purchased the Pixel 4 because it has dual sim capabilities.  I do not want to purchase an iPhone.  Why does Verizon only support dual sim on the iPhone and, more importantly, when will Verizon support dual sim on the Pixel 4?

[vzw_customer_support]

Jeff651, no one wants to carry around two different cell phones. We don't have a time line as to if/when the Pixel 4 will have the dual SIM capabilities. Sign up to get the latest news by following this link http://vz.to/1m2tKLh KevinR_VZW

[Jeff651]

Thanks for the quick response.  The Pixel 4 currently has dual SIM capabilities, but Verizon just doesn't support it (other mobile service providers do).  That's the question.....why doesn't Verizon support dual SIM on the Pixel 4 when other service providers do?

[Adejonge]

I am in the same boat. I have a personal phone and a business phone. Both Verizon and I have carry both. I don't want to switch carrier's but that's my only option, unless I want to switch to an iPhone. I have a pixel 3a for my business phone, I want to make one esim and have the option to use hard sim for my personal phone. Simple, other carriers do it, Verizon should. This is not an unusual situation.  When will Verizon allow dual Sims with Android phones?

[bwmcquillen]

Only Verizon locks the Pixel to their network.  It's not like the phone costs less when you sign up for Verzion.  I really wish I had done a little researh before buying the VZ version of the Pixel.  Now I'm stuck with it and no eSim support.  Super unhappy with Verizon. 

[jdenman116]

I'm so ticked! Was told by a rep when I bought the pixel 4 XL WITH CASH that it would work just fine for dual SIM once my 90 day lock was up! DSDS doesn't work! Now I'm stuck with a Verizon model and can't use my ATT work number on it at the same time. Why would Verizon do this? 

AVOID Verizon! I've been a Verizon customer for 17 years and just left today. Selling my phone and buying a pixel 4 XL directly from Google. 

[vzw_customer_support]

We are so sorry to hear about you leaving Verizon and want to do everything we can to help.  What do you mean by "DSDS?"  Are you referring to the Duel SIM feature?  What specifically happened when you tried to use/activate it?

SeanC_VZW

[Amrivlin]

I love how the Verizon level 1 support staff has no idea what we want and replies with lame signups links. I find it digusting Verizon doesn't support esim on essentially unlocked phones. Shame on Google for allowing Verizon to neuter our phones

[tnadkarni]

Does anyone know if the March Pixel update has added eSIM? I see the add carrier button and it launches the app to add a carrier but haven't actually been able to go through. Pixel 4XL

[chmellor]

https://www.verizonwireless.com/support/google-pixel-4-update/

Looks like DSDS should be supported now.  Oh yeah!

[Amrivlin]

Has anyone managed to make this work, how about with other carriers?

[chmellor]

I can't seem to enable dual SIM mode...  Tier 2 super said their network wasn't ready.  Just more disappointment from Verizon.

[Amrivlin]

Any ETA?

I did manage to get eSIM for GoogleFi activated. (Which didn't work prior)

• All I see is this (no options for DSDS) 
• 
• Any idea if they will back port this to Pixel3 (fat chance I guess)

[vzw_customer_support]

We don't have any details on this at this time. We will lift your feedback up. We appreciate your feedback.

RosanneM_VZW

[vzw_customer_support]

This is a handy feature to have. What happens when you try to enable it? Have you completed the Software Update on the Pixel 4? https://www.verizonwireless.com/support/google-pixel-4-update/  AlbertoR_VZW

[Amrivlin]

@vzw_customer_support @albertor_vzw I performed the Pixel4 update on 4/6/2020 "System Update 6" akQQ2A.200405.005.

When I get to step 4, I am not presented with this option to enable DSDS. 

I have also factory reset and still no option to enable DSDS as instructed on Verizon's support site: https://www.verizonwireless.com/support/google-pixel-4-update/

[bono81310]

I learned if you have an unlocked pixel from Google this step is already done. This step just unlocks the Sim slot 2. I have an unlocked pixel and my wife has a Verizon branded pixel. This step just made her pixel like my unlocked pixel.