Pixel pro 6 calls drop or caller cannot hear

stormfront999
Newbie

Does anyone know why with pixel pro 6  dialing calls just drop before being connected

 

Caller cannot hear during a call,?

after 15 min or so the call automatically drops ?

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vzw_customer_support
Customer Service Rep

Good day, stormfront999. You have a fabulous device (https://www.verizon.com/support/google-pixel-6-pro/), and we want to make sure that your phone works as intended and to minimize dropped calls as much as possible. When did this issue with drop calls start?

 

Do you experience dropped calls in a specific place (home, office, school, other)?

 

Is your phone connected to WiFi when you experience dropped calls? If yes, please turn on the WiFi Calling feature (https://www.verizon.com/support/wifi-calling-faqs/) and test.

 

We want to help (https://www.verizon.com/support/google-pixel-6-pro-troubleshooting/#!/main/device/&GA03137-US&10187/...) for sure! -Antonio

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