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How do I get my text messages from a defective phone?
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Chrispy6942,
Great Question. We understand things can happen to your device and we have several options that can help save your personal information and recover or transfer your information to a new phone. Let's gather a few clues. What model phone is defective? Can you do anything on that device? What backup method do you use on your device?
JenelleR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
