Yahoo Fantasy Sports will not install

Bine1605
Newbie

Have a Google Pixel 6a for my son, running Android v13.  When trying to install Yahoo Fantasy Sports app, it simply states: "Something went wrong. Try again."   There is no other detail provided.  My son's phone is managed/monitored using Verizon Smart Family, however even when reducing all of his controls (thinking that app may be limiting ability to install Fantasy Football app), it still does not work.  Any suggestions for how to get something installed on my son's phone?  Other apps seem to have installed without issue. 

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vzw_customer_support
Customer Service Rep

You have taken some great troubleshooting steps already, Bine1605. You checked the restrictions, allowed all, and even tried other apps. Our only suggestion at this point would be to clear the history and cache from the Chrome browser on your son's phone, restart it, and try to download the Yahoo Fantasy Sports app again. 

-George

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Bine1605
Newbie

Unfortunately have also already cleared data/cache in both Google Play and Google Play Services to see if that would  make a difference.  Every time, we still get the same "something went wrong" error when trying to install the App.  Frustrating!  I did notice the Play Store lists Yahoo Fantasy Sports as "18+" ... does that mean anything for trying to install?

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Scott5337
Specialist - Level 1

You might have answered your own question. If that app is rated for folks over 18 years old and your son is not 18 you won't be able to install  that app on his phone.

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vzw_customer_support
Customer Service Rep

Hello Bine, 

 

Our goal is to provide you with the best experience. Please, send us a PM/DM, so we can address all your concerns. 

 

Verizon is always here to help!

 

 

>Cintya

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