"Delivery date will be updated soon."

[tk62]

Can we define "soon?"  Should I start a pool?  🙂

[tk62]

Got the email update that the Pixel 6 Pro will be delivered in a couple weeks instead of today as originally emailed.

Surprise!

[rak299]

I have the same thing with an interesting twist.  I ordered on the 9th and used PayPal.  As expected, Verizon did an authorization (hold) and promised not to take the money until it was ready to ship.  Yesterday, after I got the "delayed" notice, the money was withdrawn from PayPal by Verizon.

[vzw_customer_support]

We want to make sure you get your device ASAP and are working hard to fulfill all orders, rak299. Have you received any further communication regarding the order or tracking number at this point? Looking forward to hearing back.-Chris

[vzw_customer_support]

We want to get you your device as soon as possible. Let's access your account and check the status. We sent a private Note, please meet us there. ~Gina

[tk62]

Thanks for reaching out.  I had received an email with that information you provided, but after I had posted this (no way to change it).

[vzw_customer_support]

tk62, we are experiencing some shipping delays from the manufacturer regarding the new Google Pixel 6 series. The email should have provided an update on the shipping. Have you received this? *Joshua

[tk62]

Yes, a date (next week) was provided.  We'll see if it holds.  It is what it is.  Thanks.

[vzw_customer_support]

I am glad that you received the updated date for your order, tk62. We will keep you updated if anything changes, keep an eye on your email for your tracking information. Apart from the details for your shipping, were we able to resolve your doubts today? ~Pamela

[Rob772]

• Wish my 9/19/21 pre order got ANY information.. My order hasn't been updated from: Ordered (Confirmed) 9/19, Ship date 9/20, Delivery 9/28.... It's now way past Ship & Delivery dates but "crickets" from Verizon. (Paid in full thru PayPal)

[vzw_customer_support]

Waiting for a new phone is both exciting and upsetting when it gets delayed. To not have an update makes things worse. We see you reached out to us earlier on this matter. It seems our private note may not have been sent correctly, so we are resending it.

-George

[tk62]

Then there's this on the FedEx tracking:

Scheduled delivery:
Thursday, 11/4/2021

Woohoo!

[kddogg]

Hahaha!  3 months later us not "soon".  Verizon needs to learn customer service "soon".

[Anonymous]

Ordered mine on October 31st and I still have no updated delivery date. I reached out to support and they just told me I have to wait.

[vzw_customer_support]

krosselli91-

I am sorry to hear that your order still has not shipped. We would like to look into your order from here. Please respond to my private note for assistance.

-Angie