ADS WHILE TAKING PICTURES???
GUMBY101KW
Enthusiast - Level 1

I get it that in order to enjoy free content we need to wait for advertisements, but this is the third fricking time that while trying to take a picture at just the right moment, a stupid advertisement came up and I missed the moment.

How is advertising gone so far as to interrupt my own phone functions when not even in an app.  All apps are closed, and these are google supported ads.  Each ad has been about a particular google service.

If this is how Google operates, I'll go back to Apple.  This is nuts.

However, because the Google product is really good, I would like to give it a chance that it's just my phone that is doing this.

Any ideas?

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Re: ADS WHILE TAKING PICTURES???
Ann154
Community Leader
Community Leader

I've never had an ad when taking a picture. Are you using an other application for the camera besides the camera app included on the phone? Custom launcher or lock screen?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: ADS WHILE TAKING PICTURES???
Ann154
Community Leader
Community Leader

Can you please provide a screenshot of one of these ads?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: ADS WHILE TAKING PICTURES???
vzw_customer_support
Customer Service Rep

GUMBY101KW I can only imagine how irritating it must be to miss those precious moments. We see Ann154 has some great questions to help resolve this issue. Are you able to provide the details, so we can help you?

 

DeloresK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: ADS WHILE TAKING PICTURES???
GUMBY101KW
Enthusiast - Level 1

Found it!

For some reason Buzzvideo, the app, launched ads on the camera screen, other apps as well.  When I turned off buzz video notifications,. I haven't seen one since.  Thanks for the heads up!

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