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Correct Answer!
Accidental purchased plan
MiguelKeeler123
Member
‎07-02-2019 08:43 PM

I recently got my replacement Pixel 3 in the mail. Tried to activate it, I cant figure it out. Went on the Verizon website and accidently purchased a new plan for the new device. I just need the new phone to work, not a whole new plan. I need help ASAP.

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Correct Answer!
Re: Accidental purchased plan
bearone21
Leader
‎07-04-2019 10:29 AM

old phone needs to be off if using the same number.

call cs about additional account, 1-800-922-0204

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