Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Add ons
Auntieegg
Member

Is anybody having problems getting Disney plus to verify your email? Every time I try to sign up for Disney plus I'm told my email is invalid. I've been trying to get this resolved since the 26th of last month because I have 6 months free service. I spoke to someone from Verizon 5 days ago who assured me that this would be taken care of because a ticket was written on it. I'm still having the same problem. Is my 6 months free service going to run out before I get this resolved?

 

0 Likes
Re: Add ons
vzw_customer_support
Customer Support

Autieegg, have no fear, your wireless experts are here. I see that you are having some issues with Disney+. 

 

Were these the steps you took to get the ball rolling:  https://www.verizon.com/support/knowledge-base-233544/  

 

-TakendraW_VZW

0 Likes