bought a google pixel BOGO phone last june 2018 it's almost a year, it's suppose
to be free of charge but still until now the're charging my BOGO phone, many times i tried to resolved this issue thru their online support but all i get is they will fixed it,
i even go to the store and promised a week but nothing happened. i am tired of their
of talking to the i need help
You still get charged then you get a credit. maybe you didn't meet the terms.
As long as this fell under a promo period and the line is new, you qualify.
From personal experience, chat support never help and actually lied to me multiple times. Stores only care about commission.
To actually resolve this, call care at 800-922-0204 and request a promo fallout form to be submitted for you.
Start a new topic or ask questions in the open forum.
