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Can't Send or Receive Picture or Group Messages
jamiedal
Member

I've seen this problem on many boards but never saw a solution so I'm hoping for one now.

I get this message when I try to send picture messages: "Message not sent: service not activated on network." I'm also not able to receive any picture messages or group messages. The problem started happening when I switched from an iPhone on AT&T. I've gone through the troubleshooting assistant with no luck. I've deregistered my iMessages so that's not the problem. Please help! 

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Re: Can't Send or Receive Picture or Group Messages
vzw_customer_support
Customer Support

We're here to help. Let's gather more information. Can you describe exactly what happens when someone attempt to send you a picture message? JoelD_VZW

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