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Can't hear me after being on hold
Greg2908
Member

Why is it after being on hold for a long period of time, the person I'm calling can't hear me when the call finally goes through... This has happened several times..... Anyone else ?? Anyone have a solution ??? Thanks

Re: Can't hear me after being on hold
vzw_customer_support
Customer Support

This is very strange, Greg2908. We want to help you and resolve this issue. We need more information, when did this issue start?

Do you experience this issue when you call specific numbers only?

 

AntonioC_VZW

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Re: Can't hear me after being on hold
pintos2012
Member

Yes. This has happened to me on almost every call I've had with them over the last 2 months. Terribly frustrating

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Re: Can't hear me after being on hold
vzw_customer_support
Customer Support

Ok. Thanks for that information. Is this happening with multiple different numbers? It sounds like perhaps you are calling a company? Is it more than one company? How about when speaking to individuals on their phones if they place you on hold and come back? - Henry

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