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Carrier Setup - Data usage limited on pixel 3
talormde
Member

any suggestions on how to fix 

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Re: Carrier Setup - Data usage limited on pixel 3
vzw_customer_support
Customer Support

No one likes having their data limited including myself, talormde. I would love to help with figuring this out. Can you tell me more about how you found out that you are limited to data? Do you get an error? Please tell me more. AmberF_VZW

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Re: Carrier Setup - Data usage limited on pixel 3
Jdcoleman1
Member

When I leave the house my data doesn't work. I get the Verizon- Data usage limited due to time of day or data limit

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Re: Carrier Setup - Data usage limited on pixel 3
Jdcoleman1
Member

I've had about 10 people try to help. I'm frustrated because Verizon Custer case has poor customer service. They will have you restart your phone then won't call back. I just want my data working. Especially if your charging me for it. Can someone please help???

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Re: Carrier Setup - Data usage limited on pixel 3
Jdcoleman1
Member

Customer care

 

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Re: Carrier Setup - Data usage limited on pixel 3
Scott5337
Novice

Did you set a data limit on your specific phone?

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Re: Carrier Setup - Data usage limited on pixel 3
vzw_customer_support
Customer Support

Hello. Having access to your service is very important. Let's get this issue resolved for you. To authenticate your account please review the following and then click the link after "Authenticate here":

If you use Messenger or Direct Message to chat with Verizon, your questions and our responses may include info about your account, including Customer Proprietary Network Information (“CPNI”), which is visible to Facebook/Twitter and may be used for their own purposes per their privacy policies (http://spr.ly/6609GX2eS / http://spr.ly/6600GX2es).

CPNI is info available to Verizon solely by virtue of our relationship with you that relates to the type, quantity, destination, technical configuration, location, and amount of use of the telecommunications and interconnected VoIP services you purchase from us, and related billing info.

Verizon protects your info and does not share info that identifies you personally outside of Verizon except with your consent and as otherwise disclosed in our privacy policy. Your choice here does not affect your Verizon services. To learn more, visit our information collection and privacy policy at http://spr.ly/6601GX2et.

By clicking the link to continue, you agree to allow us to share your info, including CPNI, in Messenger and Direct Message. To stop sharing info including CPNI, stop using Messenger and Direct Message to chat with us. Contact Facebook and Twitter about your rights, if any, to delete info that was previously shared.

Authenticate here:http://spr.ly/6005GX2ed.   CassieG_VZW

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