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Charging problems
Elkhunting
Member

I have a strange problem, after updating months ago, I no longer get voicemail notifications. My voicemail disappeared. But more importantly, the phone has to be completely drained before it will charge, if not it will continuously cycle through booting up and shutting down. Only holds its charge for about half a day or less. 

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Re: Charging problems
Ann154
Expert
Expert

Which phone model do you have? Are you charging it through the USB-C port or are you charging it wirelessly? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Charging problems
vzw_customer_support
Customer Support

Hello, Elkhunting. We are very sorry to hear about these issues that have come about on your device since updating it to the latest software version. We definitely want to make sure that any issues are resolved. Can you please share the make and model of the device that you have? -Brett

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