Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Charging
Twith5spoons
Member

Hello,

I am having difficulty charging my phone. When I go to plug it in, the screen turns of and looks as if the battery has died even tho the battery is at 67%. How can I fix this?

0 Likes
Re: Charging
vzw_customer_support
Customer Support

We understand the importance of having a working device and we want to help in the best way. When did this issue start? What is the exact model of your device? Have you tried restarting your device?

 

ChristianP_VZW

0 Likes