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Glitch
ERMAMAA
Member

Getting really upset about the glitching and random scrolling. Took multiple attempts to post this. Says it did a Feb update.

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Re: Glitch
vzw_customer_support
Customer Support

ERMAMAA, We want you to have a glitch free phone at all times. We're here to help. When did the problem start? What's the make and model of your phone?

 

TrinetteW_VZW
Follow us on TWITTER@VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Glitch
ERMAMAA
Member

Pixel 2 XL. Has been happening about a month.

On Mon, Feb 26, 2018 at 10:38 PM, vzw_customer_support <

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Re: Glitch
Ann154
Expert
Expert

Does this happen when the phone is plugged in or not? Or it is random?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Glitch
ERMAMAA
Member

Often. Random. Charging or not.

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Re: Glitch
vzw_customer_support
Customer Support

ERMAMAA, thank you for confirming your phone model. Prior to this happening, were there any other changes such new apps? Does the phone have any physical or liquid damage?

 

TracyB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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