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Google pixel video calling issue
DONROB38
Member

All settings are correct but still can not make video calls (volTe, HD calls, advance calling, etc). This is the second time this has happened and it occurs after a phone update (7.1 and Oreo)

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Re: Google pixel video calling issue
vzw_customer_support
Customer Support

DONROB38, these days with many of those closest to us being long distance we completely understand the importance of video calling.  Just to clarify, did this work perfect before the software update?  Have you tried doing this while using data and WiFi?  Where does this issue occur (everywhere, indoors only, etc.)?  Is the phone having any other issues?

SeanC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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