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Group messaging problems with Pixel?
marijr
Member

Is anyone else having group messaging problems with Pixel? Regardless of what messaging app I use (3rd party or Google preloaded), responses to group messages don't download automatically (neither texts nor pictures) and are received as individual messages rather than part of a group. Sometimes the messages will download manual instantly, but other times it's taken hours. Verizon and Google tech support didn't offer much help resolving the problem (all settings are correct, tried reboot, etc...)

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Re: Group messaging problems with Pixel?
GRAYSTONE
Member

I had the same problem when I visited a roaming area. It continued when I got back to LTE and it was a pain!

In Messages -> settings - > advanced settings -> make sure Auto-download MMS is turned on. 

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Re: Group messaging problems with Pixel?
Ann154
Expert
Expert

Do you have a cellular or wifi connection when this happens? Other than the Verizon Messages+ application, you will need an active 4G or 3G cellular connection to download any MMS messages from the picture or group messages.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Group messaging problems with Pixel?
GRAYSTONE
Member

I had the same problem when I visited a roaming area. It continued when I got back to LTE and it was a pain!

In Messages -> settings - > advanced settings -> make sure Auto-download MMS is turned on. 

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