Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Group text issue with Pixel 7

I just recently upgraded to a Pixel 7 and have had no issues but tonight I received a group text for work. When people responded instead of everyone's response being in the same thread, it created multiple message threads (I've included a screenshot below). There are responses from multiple people in each thread, so it didn't create new threads for each response, but I'm not sure why it split them up like that. This has never happened before. I use the Messages app. I went into Advanced Settings and it's already set to "send an MMS reply to all recipients (group MMS)" so that's not the problem. Any help with this would be great.



Re: Group text issue with Pixel 7
Customer Support

This is certainly odd. Can you send us a DM/PM so we can help in real time?