Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Home button not working
candlerman
Member

Neither the Home botton or the Change screen button work.  Also, can't send or receive any email from any account, including Gmail.  Google couldn't help.  Verizon store couldn't help.

Labels (1)
0 Likes
Re: Home button not working
vzw_customer_support
Customer Support

Candlerman, we understand the importance of ensuring you have a properly working phone. When did you start experiencing difficulties with the home and change screen button? Was there any recent changes to the phone when issues began? What exactly happens when you try to send an email?

 

 

Thank You,

MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

0 Likes