Hotspot won't turn on

[Chrissiu1932]

The hotspot stopped working out of the blue. Is it an account issue or device issue? Any help would be appreciated.

[vzw_customer_support]

Chrissiu1932, 

We want to make sure you are able to connect your phones Hotspot. We are here to assist you. For clarification, are you having issues turning Hotspot on your phone, or are you having issues connecting the Hotspot on another device? Please clarify so that we can assist you further.

YeseniaV_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[KH-Michael]

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