Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
How do I restore contacts?
JENROBB91
Member

Any ideas why when I'm logged into icloud on old Samsung phone I have more contacts than new Pixel XL phone? And how I get them to transfer?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Restoring contacts
vzw_customer_support
Customer Support

JENROBB91,

We want to make sure that we have you set up for success in regards to backing up and restoring your device. Are you referring to the Verizon Cloud? If yes, I recommend that you perform a back up on the old Samsung and then sync data on the Pixel XL. Here's a link that will assist you with backing up and syncing your contacts http://vz.to/1OgSM3j refer to "Using Verizon Cloud" section number two. Does this info help you move forward?

CoreyM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

View solution in original post

0 Likes
Re: Restoring contacts
vzw_customer_support
Customer Support

JENROBB91,

We want to make sure that we have you set up for success in regards to backing up and restoring your device. Are you referring to the Verizon Cloud? If yes, I recommend that you perform a back up on the old Samsung and then sync data on the Pixel XL. Here's a link that will assist you with backing up and syncing your contacts http://vz.to/1OgSM3j refer to "Using Verizon Cloud" section number two. Does this info help you move forward?

CoreyM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes