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How many replacements have you been through?
TimTheNerd
Member

I've been through 4 RMA's as of today.  All the Pixel XL's have been bricking. Going into a bootloader loop and bricking. One had even turned off and wouldn't turn back on.

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Re: How many replacements have you been through?
Ann154
Expert
Expert

Zero.

With that number of replacements, I would start to wonder if there is some application or setting you are restoring from device to device that is contributing to the issues you keep having.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How many replacements have you been through?
TimTheNerd
Member

I don't think so.

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Re: How many replacements have you been through?
SuzyQ
Sr. Leader
Sr. Leader

DO the Pixel's work at all before going into the bootloader loop and bricking?  Or do they do it out of the box?   I, too, would suspect an app or setting as it happens repeatedly. especially if they work initially and this happens during set up or restoring/adding apps.

We have two Pixels, purchased in November of 2016, and both are working well - we have not had to return either one.

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Re: How many replacements have you been through?
rcschnoor
Sr. Leader
Sr. Leader

I have not had to return my Pixel. It has been working great since the day I got it last year.

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