I can't receive group messages from T-Mobile users. Is anyone else experiencing this or do you know of a solution? I've switched my sim card to another device, and the issue still remains.
I'm sorry to learn you are having issues with MMS and I thank you for reaching out here on this platform. Can you tell us if you are able to reach MMS from other cellular companies? -Dolores
My wife and I are experiencing the exact same issue. We have a group chat with several people and the only ones we cannot receive mms messages from are t-mobile users. We can recieve individual messages from them however. The other verizon users are fine.
Samsung Galaxy S22 Ultra
Hi, VIkert. Sorry to hear that you're experiencing these troubles. We'll be happy to look into this matter with you. Do you know what make & model phones those users have? Also, do you know if you are currently using RCS on your phones?
Our fiends are using an LG v40 Thinq and a One Plus 9.
I don't specifically recall and RCS setting, but I have tried every combination of setting I can find. I've also reset my settings and cleared cache as well. I was was talking Verizon tech support yesterday for 3 hours to no avail.
Oh no, Vikert - did you ask your friend if they have any blocks on their lines, just to make sure the issue isn't with your device? Also, did the technician check your line for the same possibility yet (that you know of)? To continue this investigation, please send us a Private Note, okay?