Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I cannot receive SMS or MMS messages on Pixel 3
dweilnau
Member

I haven't been able to receive text messages on my pixel since last night. I've tried all of the troubleshooting steps that verizon offers and nothing has worked. Has anyone else had this issue? Is there a fix? It's very dissappointing. I just purchased my phone on Saturday and am already having an issue. I shouldn't have switched from Apple.

0 Likes
Re: I cannot receive SMS or MMS messages on Pixel 3
KnightlyScribe

First, make sure that no other messaging app on your new phone is receiving the messages (for example, you might have the stock Android Messenger and something like Verizon's Messager+ installed on the new phone). Then, make sure that no ther app anywhere is receiving messages (like on your old phone or a message app on your computer or watch). Also, make sure to disconnect from anything like MightText or any other third-party texting app, like Facebook Messenger. In fact, uninstall and disconnect from all messaging apps on your phone, computer (and watch) and web - anything that could be receiving those messages - except for the stock message app on your new phone. Also, make sure that you have a "default" text messaging app set on your new phone (it probably asked you if you wanted to set it as a default when you first launched it, but check anyway).  Then, reboot your phone.

0 Likes