Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Lost phone
Jonnysteele
Member

How do I report a lost phone 

0 Likes
Re: Lost phone
rcschnoor
Sr. Leader
Sr. Leader

Report it for what reason?

 

You can log in to your MyVerizon account if you are the account owner and suspend the device. It has been awhile since I have done this, so I am unaware about the monthly fees associated with this. Last I remember, you could only suspend this for a maximum of 90 days.

 

If you are making monthly payments on the purchase of your device, you are still responsible for these monthly payments. If you want to purchase a new device to replace this device and you want to make monthly payments on it, you would first have to pay off the balance on this lost device.

 

If you have insurance on your line and would like to file an insurance claim, you can do so at the following.

 

https://www.asurion.com/claims/verizon/

 

0 Likes
Re: Lost phone
bearone21
Leader

call cs from another phone, 1-800-922-0204.

0 Likes
Re: Lost phone
vzw_customer_support
Customer Support

Hello, Jonnysteele, and thank you for reaching out to us. In most cases, you can resport a Lost/Stolen device through your MyVerizon account and suspending service. You can also reach us at  through our Customer Service team at 1-800-922-0204 to place this device ID in our system. They can be reached at 7 days a week from 8:00 AM to Midnight (eastern time). AnthonyM_VZW

0 Likes