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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
My Verizon App Not Working
RICMOR94
Member

Just a couple days ago I went to use the My Verizon App to access my bill and Verizon Up and it said We're sorry we can't seem to connect and I have tried uninstalling and installing the app and restarting my phone and it doesn't work.

Tell me what I need to do or I'm changing providers.

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Re: My Verizon App Not Working
jav6
Leader

You could use the web site via a browser to access your bill.  Is that enough to keep you from 'changing providers'?  Changing because of a mobile app is a pretty weak reason.  Others with PrePaid accounts have also reported similar issues.  Is yours PrePaid, as well?

...Just another VZW customer...trying to offer some assistance...
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Re: My Verizon App Not Working
bearone21
Leader

changing service providers because you can't get into the myverizon app??

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